The Bizuma website is operated by Bizuma at 33 Queen Street, London EC4R1AP or its affiliates. These Terms of Service apply to Bizuma and not to the content of third parties.
For Bizuma memberships purchased over the phone:
YOU, THE BUYER, MAY CANCEL THIS CONTRACT AT ANY TIME PRIOR TO MIDNIGHT OF THE THIRD BUSINESS DAY AFTER THE DATE OF THE TRANSACTION OR RECEIPT OF THE PRODUCT, WHICHEVER IS LATER. All requests must be in writing or email, and must be postmarked or electronically date stamped within the cancellation period. All requests for cancellation must be sent via email to Customer Support or traditional mail to 33 Queen Street, London, EC4R1AP.
You agree to our additional Fees and Cancellations policy.
We reserve the right to adjust prices at any time. Due to possible information misrepresentations, we may correct typographical and printing errors related to prices at any time. Members should be aware that product prices can and do fluctuate as a result of a supplier updating their wholesale pricing. Bizuma has no control over any supplier’s pricing, shipping and handling charge policies and therefore cannot guarantee any item will remain at any particular price for any period of time.
You can find the specific details regarding your purchase and billing with Bizuma at anytime by clicking on the “Billing Details” link within the “My Account” section of your Bizuma retailer account; you must be “logged in” to view this section.
By using the Bizuma service, you consent to receiving electronic, phone, and mail communications from Bizuma. These communications will include notices about your account (e.g., order updates and receiving e-mails) and information concerning or related to our service. These communications are part of your relationship with Bizuma and you are entitled to receive them as part of the Bizuma subscription. You agree that any notice, agreements, disclosure or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.
From time to time, we test various aspects of our service, and we reserve the right to include you in these tests without notice.
Bizuma is free to use any comments, information, ideas, concepts, reviews, or techniques contained in any communication you may send to Bizuma, including, without limitation, responses to questionnaires or through postings to the Bizuma website without further compensation, acknowledgment or payment to you for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products and creating, modifying or improving the Bizuma website or other websites. Furthermore, by posting any information on our site, submitting suggestions, or in responding to questionnaires, you grant us a nonexclusive, royalty-free license to display, use, reproduce or modify that information.
In order to provide you with ease of access to your account, Bizuma will place a cookie (a small text file) on any computer from which you access the Bizuma website. When you revisit the Bizuma website, this cookie will enable us to recognize you as a previous user or as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification. You are responsible for updating and maintaining the truth and accuracy of the information you provide to us relating to your account.
You are also responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You may not share your account with other people by providing them your password. However, if you decide to share your account with other people, you take full responsibility for their actions and liabilities. Users of public or shared computers should log out at the completion of each visit to the Bizuma website.
If you find that you’re a victim of identity theft and it involves a Bizuma account, you should notify customer service. Then, you should report this instance to all your credit card issuers, as well as your local law enforcement agency. Bizuma reserves the right to place any account on hold anytime with or without notification to the subscriber in order to protect itself and its partners from what it believes to be fraudulent activity. Bizuma is not obligated to credit or discount a membership for holds placed on the account by either a representative of Bizuma or by the automated processes of Bizuma.
Further information on the use and management of cookies can be found at: https://cookiepedia.co.uk/all-about-cookies
The Member understands that a valid form of payment must accompany all orders and membership fees.
All warranties for products purchased through Bizuma are the responsibility of the respective manufacturers and their agents. All issues, claims and questions concerning product warranties should be submitted directly to the manufacturer or supplier. In the event that the product is a health related device or nutritional supplement, all information contained on the website, including information relating to medical and health conditions, products and treatments, is for informational purposes only. The information on the Bizuma website, or information provided by the manufacturers of the products, or information on product packaging or labels is not meant to be a substitute for the advice of a physician or other medical professional and should not be used for prescribing a medication or diagnosing a health problem. Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.
Bizuma and its supplier and distribution partners reserve ownership and copyright to all materials published by Bizuma. Reproductions and alterations of individual product images and descriptions may be used for marketing & reselling purposes. You must receive written consent from Bizuma for any other use or any modification of product images and other copyrighted materials. Bizuma allows its members to resell the products in our catalog.
Bizuma diligently strives to provide the most accurate information as possible. However, as all specifications and descriptions are provided by the supplier of the product, Bizuma makes no warranty expressed or implied with respect to accuracy of the information, including price, product descriptions or product specifications. Both the product and manufacturer names are used only for the purpose of identification. Members are responsible for making sure the product information is correct with the product’s respective Manufacturers prior to selling any products from this site. As all products, their specifications and descriptions are provided by the supplier and manufacturer, Bizuma furthermore makes no warranty expressed or implied with respect to warranties of merchantability, title, fitness for a particular purpose, non-infringement, and compatibility of the products.
Bizuma diligently strives to provide the most accurate information as possible. However, as all specifications and descriptions are provided by the supplier of the product, Bizuma makes no warranty expressed or implied with respect to accuracy of the information, including price, product descriptions or product specifications. In addition, due to size, volume of requests and resource constraints; Data Exports, at times, may be delayed or contain data older then what is displayed on the website.
Manufacturer may require strict adherence to how their intellectual property is advertised. As such, some products may only be advertised at a Minimum Advertised Price (referred to herein as MAP). For all products under a MAP agreement, we will provide two prices: the wholesale cost and MAP. As a reseller, you agree to never advertise any products protected by a MAP agreement to end consumers for less than the MAP price. Products with a MAP will be clearly marked with an asterisk. Under no circumstances shall Bizuma or any other party involved in creating, distributing, or supplying products for Bizuma be liable for any direct, indirect, incidental, special, or consequential damages that result from, products purchased from Bizuma. It is the reseller’s responsibility to verify with the manufacturer, any product information, images and descriptions prior to marketing any and all products. Product images are subject to change at anytime and are not to be construed as exact representations of any products ordered since the manufacturers can change their products at any time without any notice.
Members are not allowed to repackage, reproduce, or otherwise resell Bizuma memberships, technology, and/or data without express written consent from Bizuma. Also, bulk downloading or “screenscraping” of data from the Bizuma website or subsidiary websites is prohibited without prior express written permission. Violation will result in the account being canceled and depending on the severity of the violation, we reserve the right to press criminal charges and/or seek civil compensation for damages, expenses, and revenues lost.
Bizuma provides access to information about suppliers including but not limited to, trade name, brand(s), and product specifications, pricing and availability. Bizuma’s agreement with the supplier may restrict Bizuma members from contacting the supplier directly. At Bizuma’s sole discretion, your account may be canceled, without refund, if the member attempts to contact and establish a direct relationship with Bizuma’s suppliers. Bizuma will make every attempt, within reason, to accommodate a member request for additional products, pricing, or services from a supplier on behalf of the member.
You are responsible to pay the shipping and handling charges for all products purchased from Bizuma. You are responsible for these charges for shipments that are refused or returned for any non-supplier caused. We are not responsible for incidental or consequential damages or losses to defective products, errors in shipping your order, or other errors. The limit of our liability is the replacement cost of any item you purchase from us. ANY ODD SIZED OR EXCESSIVE WEIGHTED ITEMS MAY REQUIRE A CUSTOM SHIPPING COST CALCULATION FROM Bizuma. ON THESE OCCASIONS, THE ORDERS WILL NOT SHIP UNTIL YOU HAVE APPROVED THE CUSTOM SHIPPING COST. Depending on information provided by the supplier, Bizuma may publish the shipping weights of items. The publication, or absence of, shipping weights cannot be used to determine ship cost and/or your financial obligation. The ‘Ship Cost’ provided on every product page and in the shopping cart should solely be used for determining the ship cost.
Bizuma is not responsible for loss, or damages as a result of misplaced, mis-ordered or other typographical errors that occur during order placement. The members has sole responsibility for verifying the accuracy of the order, including actual item, pricing, shipping, and/or handling, prior to order submission. Order placement means (single, batch or API) does not change member responsibility and subsequent financial responsibility.
Generally, once an order is placed, it cannot be changed in any way. However, under certain circumstances, orders can be canceled and/or modified. If the Member contacts Bizuma’s customer service department using the online form as soon as possible with a change request, it may be occasionally possible to amend the order. Bizuma is not responsible for any loss, or damages that are a result of a change request occurring after the order has been placed.
Each one of Bizuma’s suppliers has a different return policy. Members are responsible for becoming familiar with and abiding by the policies and procedures of each supplier for returning products ordered. Failure to do so may result in a rejected return. Individual supplier policies can be viewed by clicking the individual “Supplier Info” links located on the “Products” tab of the Bizuma site.
As a pioneering leader in the drop shipping industry, Bizuma is proud to be the first and only company to offer our members fraud protection for drop shipping. All Bizuma members automatically receive this service at no additional cost.
As a client of Bizuma, you understand that you are an absolutely independent entity from Bizuma. You are responsible to pay taxes to state, provincial, national, federal, municipal and/or local authorities in accordance with any and all applicable laws. This tax responsibility includes collecting and remitting all appropriate sales taxes to the relevant authorities.
Resellers are independent contractors of Bizuma and are not considered employees of Bizuma. Resellers are prohibited from making any unauthorized claims by the manufacturer, or claims that are illegal in any national, provincial, state and/or local authorities. Resellers do not have the right to bind Bizuma in any contract related to the business of the reseller. Reseller affirms that reseller is of legal adult age in the area in which reseller resides. Bizuma, its employees, representatives, subcontractors, agents, successors, etc. shall not be liable for any direct, indirect, incidental, special or consequential damages of any kind whatsoever (including, without any limitation, attorneys fees and or lost profits or savings) in any way due to, resulting from, or arising in connection with this Website, information or services provided, including its content, regardless of any negligence. Such limitation shall also apply with respect to damages resulting from the inability to use the Website, the operational failure of the Website, or for any information, data and services obtained through the Website, or otherwise arising out of the use of the Website, whether based on contract, delict, strict liability or otherwise.
The visitor/member, by completing the signup process, hereby represents that they are of the legal age of the state in which they reside.
Although all of the suppliers Bizuma works with are authorized distributors of the products they sell, and Bizuma is authorized to act as a venue to supply said products, this does not indicate that all items are suitable for resale under any particular circumstance or venue. Bizuma acts only as a venue to provide access to wholesale and bulk products.
It is the member’s responsibility to ascertain any particular product’s suitability for sale in any given venue that the customer chooses to sell through, whether this is through a “brick & mortar” store, an online store, online auctions, or any other venue. Members are responsible to discover and comply with any specific manufacturer policies or MAP (minimum advertised price) restrictions.
It is also the member’s responsibility as a businessperson to ascertain the legal implications of selling items that may be prohibited, by law or otherwise, in certain regions or venues.
For anyone who plans to sell items through an online marketplace (or auction) site, it is recommended that you review the terms and conditions of the online marketplace, as well as check to be sure any product you hope to sell is not prohibited by the online marketplace.
Please note, some items which are prohibited are not necessarily against the law to sell, but are simply items that a marketplace has decided to prohibit based on their own decision.
Bizuma has no control over what is and isn’t legal in any online marketplace, venue or region and is not responsible for the sale of any product through our services.
You and Bizuma agree that the laws of the England and the English law shall have exclusive jurisdiction over any dispute or claims, policies, and procedures between you and Bizuma relating in any way to the Bizuma service or website or these Terms. You and Bizuma expressly and irrevocably consent to personal jurisdiction and venue in these courts. The non-prevailing party shall pay all attorney’s fees and court costs.
You must be 18 years of age or older to subscribe to the Bizuma service. While individuals under the age of 18 may utilize the service, they may do so only with the involvement of a parent or legal guardian. Unless otherwise specified we grant you a limited license to access the Bizuma website. You may not download (other than through page caching necessary for personal use), modify, copy, distribute, transmit, display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from, the Bizuma website without our express written consent. Any unauthorized use of the Bizuma website or its contents will terminate the limited license granted by us.
Reseller understands that all information provided by Bizuma is confidential and proprietary to Bizuma and must be used by reseller according to the terms of this agreement. Reseller agrees to not provide any confidential or proprietary information received from Bizuma to any business entity that may compete with Bizuma. Any violation of confidentiality is grounds for immediate termination.
Bizuma reserves the right to make amendments to this agreement at any time. Amendments may be the result of changes in economic, legal, or other factors that affect the business of Bizuma.
Due to the nature of the data export no refunds will be granted for this service.
It is the Member’s responsibility to obtain payment or assurance of payment from their individual customers before ordering with Bizuma. Bizuma strongly recommends obtaining proper address verification systems (AVS) for credit card purchases and making sure all physical payments are deposited and cleared before placing the order with Bizuma. Orders placed with Bizuma are very difficult to cancel, and are subject to any restocking fees. All payment shall be made via credit card payment, or wire transfer for product orders. Bizuma reserves the right to restrict payment to wire transfer. All membership payment shall be made via major credit cards or wire transfers. Bizuma will accept no other payment form than those here listed.
If one or more of the provisions of the policies and procedures in this user agreement are deemed void by law in a court of competent jurisdiction, the balance of the policies and procedures’ remaining provisions, or any provision in the Bizuma manual, shall continue in full force and effect.
While www.Bizuma.com (hereafter the “Website”) and all of its dependent pages contain far too much information to be quoted in their entirety in these Terms and Conditions, the Member is responsible for reading and understanding all information contained on the Website. Bizuma is not responsible for any inconvenience, loss of profit, or other complication that the Member, his or her business, or his or her customers may experience as a result of the Member’s failure to read and understand all information on the Website. Furthermore, it is the responsibility of the Member to contact and question Bizuma’s customer service representatives regarding any portion of the Website that they have read but do not understand. The Member, for example, is responsible for all information contained in the following pages of the website as well as all information that is accessible by following links found on the following pages:
In addition to all information contained on the Website, the Member is accountable for any and all new information added to the Website at any time in the future. Such information is often, but not always, referenced in the Press Room.
The member acknowledges and accepts that the inherent nature of the Internet is such that transmissions may be subject to interruption, interception, hacking, transmission blackout, delayed transmission and/or incorrect data transmission. Bizuma will not be liable for any failures or defects in server or communications facilities not under its control that may affect the accuracy, authenticity or timeliness of messages and transactions that may be sent and does not warrant that any identified failures or defects will be corrected.
Any person, business, or entity that delivers or attempts to deliver any unauthorised, damaging, destructive, malicious or contaminating code, programs or software to this Website, to gain unauthorised access to any page on this Website, to tamper with any of the content or pages that constitute this Website may be prosecuted to the full extent of the law. If Bizuma or any third party suffers any damage or loss as a result of such actions, they reserve the right to claim civil damages and/or lay criminal charges.
Bizuma chooses to receive notices for all purposes under these Terms and Conditions, whether in respect of court process, letters, notice, documents or other communications the following address: 33 Queen street, London, EC4R1AP.
The company shall assume no liability whatsoever in the event this agreement, a service under this agreement or part thereof is cancelled, rescheduled or postponed due to a fortuitous event, ‘Act of God’, unforeseen occurrence or any other event that renders performance of this agreement impracticable, illegal or impossible.
This website and all information, content, materials, products (including any software) and services included on or otherwise made available to you through this site are provided on an “as is” and “as available” basis, unless otherwise specified in the agreement. The company makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, products (including any software) or services included on or otherwise made available to you through the website, unless otherwise specified in writing. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, the company disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. The company does not warrant that this site; information, content, materials, products (including any software) or services included on or otherwise made available to you through the website; its servers; or e-mail sent from the company are free of viruses or other harmful components. The company will not be liable for any damages of any kind arising from the use of the website or from any information, content, materials, products (including software) or services included on or otherwise made available to you through the website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in the agreement.
Last updated on September 2017.
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